Bait & Switch
The advertised car is mysteriously "just sold" when you arrive. But don't worry, they have something "even better" at a higher price.
How It Works
The Simple Version
You find a great deal online. You call to confirm it's available. You drive 45 minutes to the dealership. When you arrive, they say 'Sorry, that one just sold this morning.' Then they try to sell you a more expensive car.
Immediate Action
How to Protect Yourself
Get It In Writing
Before you drive there, email the dealer: "Please confirm [VIN] is available at $[price]. I will be there at [time]." Screenshot the ad with the date visible. This creates evidence if you need to file a complaint.
Check Recent Reviews
Search "[Dealer Name] bait and switch" on Google. If multiple people report the same experience, you know it's a pattern, not a coincidence.
File a Complaint
If you've been a victim of bait-and-switch, you can file complaints with:
- FTC: reportfraud.ftc.gov
- State Attorney General: Search "[Your State] Attorney General consumer complaint"
- Better Business Bureau: bbb.org
- Google/Yelp: Leave a detailed review to warn others
Found Another Car? Run the VIN First.
Before you drive to ANY dealer, verify the car actually exists and matches the listing. A VIN report reveals accidents, title issues, and odometer problems they might be hiding.
Run VIN Check